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My sighing on details

Dear Customer Services, I have just received your comments regards my bill going up from £5 to £10. This I wasn't aware of. No one gave me a warning by text or email.

I would also like to know why, when i send or getting into these forms or emails. Most of the time I cannot get into them. Your main website to check my bill I have no problems get on the site. Why are there two different lots of details to log on. Thank you and I await your reply.

Yours sincerely,

Miss Janet Bailey - [removed] 


[MOD EDIT: This post has been edited to remove personal and private information. Please do not post personal or private information in your public posts on the forum. To send a Private Message (PM) please click the letter icon to the top right of your screen. You can review the Forum Guidelines on this here. Thanks]


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Message 2 of 2
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Re: My sighing on details

Hi Jbailey6550,


Welcome to the communitySmiley Happy


It appears you have already posted the same query in a different thread which I have answered for you here.


If we could keep the conversation in one location it will save any confusion in future.


Many thanks.


Speak soon

Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules

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