I have just recently been home to the UK and updated my contract and phone package. The phone I now have is an iPhone 5s.
I have the same phone number as I did with my old phone.
However, unlike before I am no longer able to send or receive text from Malta or make calls to the UK.
I am connected to the same carrier that I used before but for some reason with my new phone I am having this new problem.
When I do try to make calls to the UK I get a message saying call barred.
I really hope you can help me with this as texting and calling the UK from Malta is something I do regularly.
log into your mobile account > click on "Plan and device" > under "Manage your services"
Check that "Roaming" is ON and "International call barring" is OFF.
If you want to say thanks > click 'Kudos'.Answered your question? > click 'Mark as Helpful Answer' also.