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Cancelled phone

I keep an old phone in the car for emergency use.  I haven't used it for over a year and when charging it yesterday I found a message on it to the effect that if I didn't respond to a warning within 15 days it may be cancelled.  Clearly has been since nothing works except access to past messages.  Can someone suggest a way to re-establish contact with the wide world?  Can't use the top-up card since that expired in October. 

Thanks for looking,  Ken

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Forum Team (Retired) Mat_H
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Re: Cancelled phone

Hi Cbuffer,


Welcome to the forums Smiley Happy


I'm afraid it's not possible to re-activate the sim itself. Sorry about that! Please give us a call on 789 or 0345 6000 789 and we can ensure that we get a replacement sim out to you pronto.


Let me know how you get on.




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