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Liudmilagavrish
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Can't send messages from abroad.

Hello,I am getting really angry now. Every time  go abroad I can't send messages or iMessages from my Iphone. I can call, use what's app but can not message. I called Virgin customer service and then got charged loads of money for the phone call from  abroad but no help with message. They promised that problem will be sorted but no success. Would appreciate your help. Thank you.

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Forum Team (Retired) Mat_H
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Re: Can't send messages from abroad.

HI Liudmilagavrish,

 

Welcome to the forums Smiley Happy


I'm really sorry that you're having some trouble with sending messages from abroad. I want to get this all sorted for you.

 

So I can look into this, I've sent you a PM detailing the next steps. You can view this by clicking the purple envelope in the top right.


Thanks,


Mat


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