Menu
Reply
Highlighted
Joining in
  • 1
  • 0
  • 0
Registered: ‎17-07-2017
Message 1 of 2 (41 Views)

Can't make and receive calls

Can't make and receive calls, tried from another phone, same.. signal shows full.
Reply
0 Kudos
Forum Team
  • 6.43K
  • 198
  • 486
Registered: ‎07-04-2015
Message 2 of 2 (25 Views)

Re: Can't make and receive calls

Hi dovydax,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your mobile service. Is this working for you now?

Have you checked the signal in your area using the following coverage checkers?

These checks are only a guide and do not guarantee service availability in a particular location. It shows outdoor coverage only. As with all radio-based systems, service may be affected by a number of local factors, such as building materials, tree cover and weather conditions.

 

If the service continues to not work for you, please send a private message to me so that I can look into this further for you.

Please provide the following details:

  • Full name
  • Mobile number

To PM me, simply:

  • Click on my forum name on the left of this post.
  • Go to my profile.
  • On the right had side, select the 'send me a message' option.

 

Kind regards,

Terri

Virgin Media Forum Team

 


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


Reply
0 Kudos