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simdmuk
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tivo keeps crahing

Over the last coup[le of weeks,TIvo almost daily crashes and resets (all lights on the front). Tonight its "rebooted" twice within a couple of hours.

This is a new box,only had a few months and I see by other forum comments, its about typical  for Virgin Media these days. Shy high prices and poor service. No doubt it will be " ring India and we will waste your time with engineer call outs" reply.

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Re: tivo keeps crahing

Hi there Simdmuk, 

 

I'm really sorry to hear that your TiVo® keeps crashing for you. 

 

I've been able to locate the account and have run some testing on the TiVo®, to be honest with you, I'm not seeing any obvious issues with the TiVo®. 

 

All power levels are spot on, the hard drive is not reporting any issues, there is no evidence of network issues. I can see that since your post, the TiVo® appears to have stayed online, as it has been online for just over 2.5 days, so it's a struggle to see what is causing this. 

 

If this issue continues, the my only option would be to get a technician out to investigate further for you. Please let me know if it happens again. 

 

Cheers and apologies again

 

Huw


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