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Registered: ‎20-03-2017
Message 21 of 22 (33 Views)

Re: stuck on stage 1 of 3 update

Hello,

I understand it has been a long time since this thread has started but i can't find a fix anywhere, i have tried turning my TiVo box on and off multiple times but to no avail. I had left this to update over night and 8 hours after nothing had changed.

I have the bar fill up then almost refresh as it goes back to the beginning. Nothing changes.

Any help would be appreciated.

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Registered: ‎18-12-2012
Message 22 of 22 (15 Views)

Re: stuck on stage 1 of 3 update

Hi EthanjR

 

Welcome to the Community, I'm very sorry for the problems you're experiencing with your TV service recently. I've been able to locate your account to take a closer look and I can see we've recently been out to do some work.

 

I hope this means that things are working as they should? If not, get in touch and I'll do everything I can to help.

 

Take care

craig


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