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MaeveKelly
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c133 error no on demand or catch up

Hi,

 

We have a C133 error showing up, no on demand or catch up. We were having an internet problem but it's been resolved. When I go to test connect it says the network cable is unplugged but I don't think it is. 

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Forum Team (Retired) BenD_H
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Re: c133 error no on demand or catch up

Hi MaeveKelly, 

 

Thank you for taking the time to visit us In the Community, I'd like to welcome you. 

 

I'm very sorry to see that you've encountered the C133 error on the TV there, I've had a look into the TiVo and my tests have come back with some issues that would certainly result in what you have.

 

Whilst looking into this I've also encountered a potential issue on the Internet you may be having in the home. To remedy both, I'd like to arrange an engineer out for you.

 

I've sent you a 'Private Message', you can find this by clicking on the little red envelope near the top left of the page.
 
Keep in touch and speak to when you're next available.
 
Ben

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