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Registered: ‎20-03-2017
Message 1 of 3 (141 Views)

Virgin increases

Asked to cancel Virgin package today, Virgin said there will ring me back tonight to disscuss options. I got an e-mail from Virgin this afternoon with new increased Virgin package costs, of over 15%. I will discuss with virgin tonight and keep you posted.

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Registered: ‎23-01-2016
Message 2 of 3 (78 Views)

Re: Virgin increases

Interesting, I'm looking to cancel in June, like to know how you get on, and what they offer you.

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Registered: ‎14-05-2013
Message 3 of 3 (36 Views)

Re: Virgin increases

Hi CSJ1305,

 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

 

I'm sorry to hear that you are having an issue cancelling your services. It's certainly strange having an email directly after you've called to cancel, increasing your services. 

 

I'm wondering if this was sent by mistake. Since posting, has there been any update? 

 

Come back and let us know so we can look in to it for you Smiley Happy 

 

Thanks,

Kath_F
Forum Team

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