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Unhappy with TiVo box

Iv had a TiVo box for about 6 months and biggest mistake I made it's the biggest load of rubbish iv ever encountered it is extremely slow it takes 4 minutes for a bbc programme to load and then half way through a bbc catch up / on demand it goes off saying unfortunate error  you can't fast forward on it I watched programme yesterday almost finished and went off at crucial moment as you can't fast forward I never bothered as I didn't want to watch it all again Iv just tried to ring virgin media as I'm so angry and engaged for 15 minutes time to look at Sky I think iv been with VM for 20+ years so pretty fed up off disgraceful service 

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Re: Unhappy with TiVo box

Hello Libbyapril22,


I'm sorry to learn about the issues you've been experiencing with your TiVo® box. 


I would like to check the TiVo® box but I'm unable to locate your account so I'm just going send you a private message requesting more information which you will find if you click on the purple envelope at the top right of the screen.


Speak to you soon.

Forum Team

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