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Tivo picture juddering and freezing

Hi, after many months of picture probs with pixelation, I'm now finding the picture is juddering occasionally on random channels. Occasionally it even freezes and I have to switch channels to get it back working again. Ive recently had an engineer over to replace a cable ado had issues with my phone line and the cable has not been buried or put in any ducting. I'm wandering if this is the issue, quite fed up to be honest and thinking of doing away with the tv package all together and just keeping phone and broadband. Any thoughts virgin? Are my signal levels a problem again? When will an engineer come and bury the cable trailing across my garden or at least put it in a sleeve? Thanks
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