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TiVo remote buttons stopped working

I've had my TiVo for about 3 months now, and all was going well, but then this weekend the ok button stopped working, started off intermittent and now it's just stopped completely. Doesn't seem like long for a remote to break, has anyone had any similar problems, is the build quality of them generally bad or have I just been unlucky and got one from a bad batch?
How do I go about getting a replacement?

Thanks in advance for any assistance
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Message 2 of 3
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Re: TiVo remote buttons stopped working

Hi Holler,

A warm welcome to our community Smiley Happy

I'm sorry to hear some of the remote functions aren't working.  Have you tried new batteries?  If not give this a try.  If this doesn't resolve the issue then follow this post here to obtain yourself a new one:

Replacement TiVo® Remote Controls.

Let me know how you get on, I'm here to help if you need me.

Collette Smiley Happy

Tech fan? Have you read our Digital life blog yet? Check it out

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Message 3 of 3
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Re: TiVo remote buttons stopped working

hi holler i take it your on about tivo remote is anything else completely stopped on it like chan up n down vol control thumbs up thumbs down pause play if its ok button does it correspond to box if press any buttons and does lights flash on box meaning stb it might be a fault with remote replacement control can be ordered buy ringing customer care on 150 many thanks holler from jonni
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