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Spiraleddie
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TiVo box stuck on update

Since this morning an updating digital TV message has been on screen and is cycling through 'update 2 of 3'  There was a fault/disruption on the service status that was estimated to be finished by 4pm and is now stating there are no errors.

 

I have tried turning the box off and on to reset but no joy.  Technician not coming till Monday which is a joke.  Am in the TS5 area.  Is there anything I can do to try and solve the problem?

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Re: TiVo box stuck on update

Hi there Spiraleddie, 

 

I'm really sorry to hear that your TiVo® is causing you a bit of a headache at the moment. I've done some checking, and can see that all the testing to get things back up and running for you was already done, so I apologise again that things did not work out for you. 

 

Please let me know how everything goes with the technician today. 

 

Many thanks and apologies once more. 

 

Huw


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