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TiVo box pixelated and freezing.

Hello. Certain channels, more than others, keep freezing and the picture becomes pixalated.
Mainly happening on Channel 4HD and the Harry Potter movie channel.
It seems to be getting worse each day.
Have checked all connections and restarted the box but still the same.
Any reasons why this is happening?
Also, is there anywhere online where I can find out when my contract runs out?
Thank you.
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Message 2 of 2
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Re: TiVo box pixelated and freezing.

Hey bensub09


I'm really sorry to learn about the problems with your TiVo box at the moment, I'd love to take a closer look at this from our end for you.


To allow me to do so, could respond to the private message I've sent with the requested information? You can view the message by clicking the red envelope on the top left of this page.


Sorry again for the inconvenience this is causing, we're looking forward to putting it right.


Talk soon


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