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TV freezing when recording starts and stops

Whenever the Tivo box starts to record or stops recording the picture that is being watched freezes for a few seconds. This is very annoying as it is inevitably at the end of a show when the important stuff goes on and it has meant having to rewind to catch up with the plot solution. Any ideas?

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Re: TV freezing when recording starts and stops

Hi dracks,


Thanks for coming by Smiley Happy


I'm sorry that you're getting these disruptions when recordings start/end.  I'll be happy to help check this out with you.


I'd like to find out a bit more about what happens when it happens.  When the freeze occurs, will the mini guide pop up momentarily as well?


It can be normal for there to be a momentary freeze when recordings start/end.  If you have padding added to a series link, it's worth reducing this so it has minimal impact on the viewing of your programmes.  


I have also taken a look at your boxes remotely and the hard drive status for all show fine with no errors or anything.


Also, if you can let me know if this also happens on all boxes, or just the one that would be super.


I'm here to help so keep me posted.


Collette Smiley Happy

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