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Still being constantly mugged off

yet again virgin media are screwing over their customers and not giving them the service they are paying for. Yet again more movies on demand not working due to their crappy error 319 message. What with Christmas just a few days away when everyone will want to use their on demand service more and they continue to screw their customers. Well this is now being reported to watchdog. I'm not being screwed over and mugged off anymore. Any potential new customers need to be aware of the crap service they are giving.