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Sound cutting out

Although loads of previous discussions on this subject, i haven't  seem to be able to find the solution. 

We have had virgin tivo for quite some years.. we have had a samsung soundbar connected by hdmi for the duration. In all that time when watching hd channels the sound cuts out. On researching the subject it came to light there was likely a fault with the soundbar.. so we didn't bother with the hd channels. We have just purchased  a LG soundbar with an optical cable.. but have found we still have  the  same  problem. 

Can anyone enlighten me, if a solution has been found. Thanks in advance.

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Re: Sound cutting out

Hi Janieo,


A warm welcome to the forums Smiley Happy


I'm sorry to hear that you're still getting sound disruptions.  I can see you've had an engineer call round to check this out since posting, how are things looking today?


I'd love to know how you're getting on so please keep me posted.


Collette Smiley Happy

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