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Pipandsteve
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Slow unresponsive tivo

Hi
Just installed yesterday and the tivo won't boot properly. Get to menu screen and buttons don't work on remote or unit. Sometime work but there is a lag of up to 30 seconds before anything happens. Having to reboot often but generally unusable so far..... Not a great start to tivo service being paid for!
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Forum Team (Retired) BenD_H
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Re: Slow unresponsive tivo

Hi Pipandsteve Smiley Happy

 

Thanks for coming by and posting your comments here in the Community for the first time Smiley Happy I'd like to give you a warm welcome from the team and I.

 

I'm sorry to hear about the TiVo and it not responding as quick as you'd like. I've been running some tests from my end here and can see a detectable fault that I'd like to bring to the attention of our engineers.

 

I've been seeing a few T3 timeouts in a short space of time and this can affect the operations inside the TiVo service.

 

I've sent you a 'Private Message', you can find this by clicking on the little red envelope near the top left of the page.
 
Take care and speak to you soon.
 
Ben Smiley Happy

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