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Registered: ‎16-07-2017
Message 1 of 3 (70 Views)

No tv signal

I have had an error message occur when I have tried reconnecting my device.

I have it in storage over the past few weeks and now it is reconnected there is no signal.

I have looked online and the only error in my area is an issue when entering a pin number when purchasing on demand. Nothing to do with the signal itself.

Any ideas what I can try before I call for an engineer?
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Registered: ‎11-08-2009
Message 2 of 3 (60 Views)

Re: No tv signal

If you have had your box powered off for some time, it will have been de-activated from the cable network.

You will have to call in to get it re-activated. There should be no need to get an engineer out, assuming you have connected it up correctly.

Forum Team
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Registered: ‎04-07-2016
Message 3 of 3 (26 Views)

Re: No tv signal

Hi Djwreschak,


Welcome to the Community!


Really sorry to hear you've had trouble with your TV service.


I've located your account and I can see you've already spoken to our team to get this resolved. Let us know if there's anything else you need.


All the best! Smiley Very Happy



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