I got a call from Virgin this week saying that my old V+ box would soon be obsolete so they were going to send me a TiVo box and asked when would be a good time. Thursday I said because I won't be at work. Well, it's 8:30pm so I presume they won't be coming. Will they come tomorrow when I'm at work? Who knows but no doubt I will be the one who has to do the running because phone calls, texts or emails from them seem pretty thin on the ground.