Utterly disgusted waited in for a full day today as informed by email and a telephone call on the only day I do not work>>> and one of the few nice days of the year. Waiting on a new Tivo box to be delivered by Yodel. This did not happen. No delivery, no new Tivo, no sign of Yodel. Please tell me what I am supposed to do now and how you intend to fix this. Again to emphasise not a happy customer
its Yodel.. unfortunately, Virgin being cheapskates don't use a trustworthy courier service (like dpd or one of many others)
my Superhub was delivered by them a while ago, I check the (yodel) web site and it was out for delivery on the day i had expected, I waited in ALL day until 7pm and it still hadn't turned up. I checked the yodel web site again, (as i had done several times) and it was then shown as having been delivered......
The next day a Yodel delivery turned up with my superhub (it hadn't been mis-delivered, or to the wrong address etc ) they'd just faked the delivery tracking to cover up a late delivery.