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Netflix currently unavailable

For the past few days, Netflix has been unavailable (A01) on my TV. Previously, there had been buffering issues when it reached 25% and then stopped. Looking back on previous posts, this problem occurred several times before. I've re-started my TiVo boxes recommended by Virgin but it's had no affect.


I can access Netflix from my PC or tablet so it's NOT a Netflix issue.

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Re: Netflix currently unavailable

Hey themetaldad


Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your TV service at the moment. 


I've been able to locate your account and take a closer look at the TV connection from our end, we're seeing some problems with the set top box from our end at the moment and I'd like to arrange for someone to take a closer look if you're available.


I've sent you information regarding this in a private message, you can view the message by clicking the red envelope on the top left of this page. 


Talk soon


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