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Netflix buffering at 25%

Programmes in Netflix accessed through tivo keep buffering at 25% and not proceeding any further. Its very frustrating.. i have seen posts on here as old as 2014 on the same subject... is anything being done about this?
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Re: Netflix buffering at 25%

Hi there Victoriabee, 

I'm really sorry to hear that you're also experiencing this issue when viewing Netflix through your TiVo®. There is a known fault that some customers experience this, and we are currently working with Netflix to deploy a fix, the reference for this is NKE7339. Unfortunately I do not have any further details on this regarding any times. 

We can however run some tests on the TiVo® to see if there are any contributing factors which may cause issues, I can see my colleague Craig states that he's sent you a private message asking for some further details in order to run some testing. If you could reply to him then it would be much appreciated. 

Many thanks and apologies again. 



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