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Netflix app needs to be updated

Netflix app is not useable most of the time it is so slow to navigate and search around. Virgin media needs to force Netflix to sort out their app on TiVo
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Re: Netflix app needs to be updated

Hi Zabih,

Thanks for coming by Smiley Happy

I'm sorry to hear that you're having trouble using the Netflix App.  I know we're having troubles with Netflix at the moment but I wanted to carry out some checks anyway to see if there are any underlying issues causing the problems you're experiencing.  

I have connected to your box remotely and I have found issues with the power levels, input levels and some errors as well.  this will be impacting the quality of service being provided so I will arrange for an engineer to call round and fix this for you.

I will pop all the details in a private message, look for the  icon above.

Collette Smiley Happy

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