• 5
  • 0
  • 1
Tuning in
Message 1 of 3
Flag for a moderator

Most channels unwatchable (again)

Most of my channels are absolutely unwatchable, breaking into big squares with partial or total loss of audio.
Nothing inside my house has changed to justify the rubbish tv but I noticed that the brown box outside my house is ruined so in no way protected from the weather

It's not possible for me to take time off to be in for an engineer

  • 2
  • 0
  • 0
Joining in
Message 2 of 3
Flag for a moderator

Re: Most channels unwatchable (again)

Totally rubbish service read my post re TIVO speed ... Or should I say lack of 

0 Kudos
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
Message 3 of 3
Flag for a moderator

Re: Most channels unwatchable (again)

Hi MattFuller,

Thank you for posting, i hope you've been keeping well.
I am sorry to read that you have experienced some interruptions on the TV services in the home. After having a look at the connection and running some tests, it's clear to see that there are some issues that would need to be looked at and adjusted by and engineer. Your signal levels are a bit on the low side and would be attributing to your TV interruptions.

If you can have a little look inside your Inbox, you'll see I've sent you a Private Message. You can find this at the top right of the page, purple envelope.

Speak to you soon and welcome into the Community.

Who's who? Find out more about our community members. Good folk to know

0 Kudos