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Lip synching out!!

Just bought an on demand movie in HD and the lip synching is out! Have rebooted but no change. It is not the first time this has happened....and I can see it is something that is happening to others. How do we fix this as we can't watch the movie like this!

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Forum Team (Retired) BenD_H
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Re: Lip synching out!!

Hi KireiB Smiley Happy


Cheers for messaging the Community for the first time, I'd like to give you a warm welcome from the team and I Smiley Happy


When lip syncing happens it can be nothing less than a hair pulling experience and I'm sorry to read it's been happening. 


Upon running some tests to the boxes I can see that some of your input levels aren't performing as they should, this would create errors on the viewing and it's something I'd like to remedy.


I would like to arrange an engineer and I've sent you a 'Private Message', top left, little red envelope Smiley Happy


Speak to you soon. 



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