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Internet and TiVo box not working

My TV is stuck in the startup screen and my TIVO box has a permanent blue light with a flashing red. My internet is also not working it's a flashing green arrow. How can I fix this please? Both have already been unplugged but didn't help.
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Re: Internet and TiVo box not working

You may have a problem with your connection to VM website. I'd ring in if I were you since you can't check on the website for lack of Internet and you could wait a few days on here before a mod sees your post. 

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Message 3 of 3
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Re: Internet and TiVo box not working

Hi Andyscaife31,


Thanks for your post and welcome to the forums. It's great to have you involved with the Community Smiley Happy


I'm really sorry to hear that you are not getting any TV or Internet connection. This is something I'd love to take a look at for you but I've not been able to locate your account. 


I have sent you a private message requesting some information from you. Once I receive your reply I can then help further. 


Speak soon,

Forum Team

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