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Registered: 3 weeks ago
Message 1 of 3 (156 Views)

I have now had a call from virgin media

I had a call from virgin media,
They wanted me to upgrade for an extra £1,
I told them that engineers have been cancelling my appointments,
Virgin media denied this,
If thats the case i want compensation for the last 2 weeks i've been unable to yse the virgin media facilitys.
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Fibre optic
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Registered: ‎12-02-2017
Message 2 of 3 (140 Views)

Re: I have now had a call from virgin media

Your post isn't very clear out of context and you'll need to give us more detail so we can advise further.

But yes, you will be able to get compensation for any loss of service. Ring them up and speak to them about this once your services have resumed (assuming there's an area fault).

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TV: XL TV + Sky Sports (V6 & V+ HD)
Broadband: VIVID 100
Phone: Talk Unlimited
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Forum Team
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Registered: ‎18-12-2012
Message 3 of 3 (58 Views)

Re: I have now had a call from virgin media

Hi Jasonyefet

 

Welcome to the Community, I'm very sorry for any problems you've experienced with your service.

 

Can you give us more information on the problems you're experiencing at the moment? I'll do my best to help. 

 

Look forward to hearing from you

Craig


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