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Plymouthphil
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Ghosting / out of focus TiVo recordings

Hi just started having the above problem with my TiVo recordings. Started with recordings made over the weekend and now continuing with recordings made this evening. Pictures seems fine for a while the there is fuzziness / ghosting / out of focus then it plays OK then it does the same throughout the recoding. Live TV is fine. 

Any ideas?

Thanks

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Re: Ghosting / out of focus TiVo recordings

Hi Plymouthphil

 

Welcome to the Community, I'm sorry to learn about the problems with your TiVo picture at the moment. 

 

I've been able to locate your account and run some tests on the set top box from our end and we're detecting some issues. As a result, I'd like to arrange for a member of the team to come and take a closer look, I've sent you information regarding that in a private message. 

 

You can view the message by clicking the purple envelope on the top right of this page.

 

Apologies again for the inconvenience this is causing, we'll speak soon

Craig


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