I have a flashing green light and an error message of C130. I have contacted you via 150 and done all as requested but the flashing light still remains and I cannot get Catch Up or On Demand. Any suggestions?
Many thanks for posting for the first time, welcome into the Community.
I would like to help here and C130 errors can indicate possible network issues. I have been looking into this and can see that there is an ongoing outage that relates to an over demand of services in your area. I have listed the information of the outage below:-
Outage reference: F003740010
Estimated review date: 27th July 2016
Also I was able to see that there are some considerable T3 timeouts on the TV side of the services and would need looking into if these do not decrease after a reboot.
Can you let me know when you've done this and I'll look into this again.