Menu
Reply
  • 3
  • 0
  • 0
Gnut
Joining in
62 Views
Message 1 of 2
Flag for a moderator

Error code svp-8211

Regularly lose connection to Netflix for about 5 minute so, won't load past 25.
0 Kudos
  • 7.22K
  • 281
  • 547
Forum Team
Forum Team
43 Views
Message 2 of 2
Flag for a moderator

Re: Error code svp-8211

Hi Gnut,

 

Welcome to the forums Smiley Happy

 

I'm sorry to hear of the disruption you're getting when using Netflix via TiVo®.  I have carried out some checks and I can see 2 different issues that will be causing this.

 

Firstly, there is an issue on the network that you're connected to.  There is some high demand occurring at peak times which will affect App's used on the TiVo® box.  We are expecting this to be reviewed by the end of this month.  If the issue still continuing after this month, don't hesitate to give us a shout.  the reference number for this is: F003810085.

 

Secondly, there is a known fault that we are aware of, affecting Netflix only on the TiVo® when there are high demand issues on the network.  It is something our engineers are working on to resolve.  

 

I'm sorry for the inconvenience caused during this time.  As soon as we know more, we'll be in touch.

 

Thank you for your patience. Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos