I had a TiVo self-install over six months ago which all went well except that I have been given conflicting information about whether I need return my old equipment. During my upgrade chat I was told the TiVo delivery would include return information. Needless to say it didn't.
I've contacted CS on several occasions who promise to send me a return package, but never have, and on following calls when I threaten to dispose of the equipment at the Council dump, CS tell me I'll be charged for the equipment if I don't return it!
Can someone please just tell me whether I can get recycle my old V+ box and cable modem at the tip or should I be charging VM to be storing their old toot in my house!