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Click, click, click, click....Boing

Had Virgin media installed about two months ago. Last weekend broadband was down for most of the day due to work being carried out in the area. Since then my Tivo box or hub makes a 'click,click, click....Boing' sound when either fast forwarding or freezing recorded programmes or when watching BBCI player or Youtube. I've tried switching everything off and re plugging all of the cables etc to no avail.


Any ideas, as it is becoming very annoying!



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Re: Click, click, click, click....Boing

Hi chalklands


I'm really sorry to learn about the problem with your TV service, I've been able to locate your account and take a closer look at this form our end for you. 


We're detecting some minor issues from our end and I'd like to arrange for a member of the team to come and take a closer look as a result, if you're available.


I've sent you information regarding this in a private message, you can view the message by clicking the red envelope on the top left of this page.


Sorry again for these issues, we're looking forward to getting this sorted.


Talk soon


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