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Crash381
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Channels not working

Hi - I cannot get a picture or sound on E4 or E4+1. Everything else is fine. Any suggestions?
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ASHMARK
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Re: Channels not working

Yes , shut down your TiVo first by putting it in standby and then switch off at the back for a few minutes.

Restart it (it takes some time) and see if that helps.

If not phone  the phone help on 150.  They really are the most direct form of help compared to these forums which are not official help lines (although they do respond here slowly).

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Forum Team (Retired) BenD_H
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Re: Channels not working

Howdy Crash381,

 

It's good to see you again and great to see you've settled in well Smiley Happy

 

I'm sorry to read about the Channels not working on E4 and E4+1, that's never the best.

 

I would really like to help here and in general there aren't any outage relating to those channels. I was trying to run some specific diagnostics but would need some additional information. I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
 

 

Stay in touch and get back to me when you can next Smiley Happy

 

Ben


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