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Bri_G
Fibre optic
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Blocky TV

I'm in the WN4 area and have an increasing problem with reception.

It started about a week ago and has been getting gradually worse.

Tonight I am trying to watch a Sky Cinema channel and it's completely unworkable.

At the same time the broadband has become intermittent leading me to think the problem is signal related rather than equipment.

I have done the usual "switch off and switch on" of the equipment.

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Forum Team
Forum Team
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Re: Blocky TV

Hello Bri_G,

 

Sorry to hear you're experiencing issues with your TV and broadband.

 

I have been able to locate your account and I can confirm that the intermittent service is due to maintenance work in the area and the technicians are working to resolve this as quickly as possible

 

You can check the service status updates by clicking here.

 

Apologies again for any inconvenience this has caused, if you have any further queries please let me know.

 

Kind regards

Rose
Forum Team


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