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Dialled in
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Registered: ‎25-10-2010
Message 1 of 36 (1,864 Views)

Audio Description BBC 1 HD

Hi All,

For some reason audio description has been activated on BBC1 HD and I can't turn it off Smiley Frustrated

Is anyone else having this issue? I've tried toggling the "Turn Audio Description Off" option but it doesn't change. I've tried a few other channels and I can toggle them on and off, it just appears to be BBC1 HD.

Any help with this would be much appreciated Smiley Happy 

 

On our wavelength
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Registered: ‎29-06-2013
Message 2 of 36 (1,739 Views)

Re: Audio Description BBC 1 HD

I'm having the same problem, tried turning it off but it won't

Joining in
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Registered: ‎16-05-2014
Message 3 of 36 (1,713 Views)

Re: Audio Description BBC 1 HD

Yep. Got my new V6 today and thought it was a feature for BBC 1 HD.

Very glad that it's a problem and not a feature. Would like to see it fixed quickly, though. Watching on non-hd to avoid the description lady Smiley Happy
On our wavelength
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Registered: ‎09-12-2013
Message 4 of 36 (1,692 Views)

Re: Audio Description BBC 1 HD

same here. Its also the same on BBC 1 SD

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Registered: ‎18-04-2017
Message 5 of 36 (1,684 Views)

Re: Audio Description BBC 1 HD

Yes I am also having the same issue, in the small info menu it says audio description on but you can't turn it off even when you select to turn it off
Tuning in
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Registered: ‎02-04-2017
Message 6 of 36 (1,682 Views)

Re: Audio Description BBC 1 HD

You're not the only one! I have exactly the same problem and feel better now it's not me going mad.

Unfortunately, like you, I can't work out how to turn it off either
On our wavelength
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Registered: ‎18-05-2010
Message 7 of 36 (1,580 Views)

Re: Audio Description BBC 1 HD

[ Edited ]

Likewise here in Essex - noticed it first this lunchtime and still this evening it is still annoyingly stuck on, despite best efforts to turn it off.

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Registered: ‎29-10-2015
Message 8 of 36 (1,346 Views)

Re: Audio Description BBC 1 HD

Me to. Driving me mad so I'm resorting to watching Freesat. Can't get through on the phone!! 

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Registered: ‎21-06-2011
Message 9 of 36 (1,313 Views)

Re: Audio Description BBC 1 HD

Same here in Kent on BBC1 HD & SD

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Registered: ‎30-10-2014
Message 10 of 36 (1,259 Views)

Re: Audio Description BBC 1 HD

I checked BBC1 AD and it appears they have switched channels no AD on chanel 851 on my box. but on 108.