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dglane
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5th day without TV services!!!

Not had TV services since 31/07/15. Box just keeps rebooting. Told that this is a national problem. What a nonsense of a service. A couple of weeks ago my broadband was down. Seriously considering switching to SKY or BT.

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Re: 5th day without TV services!!!

Hi dglane,

 

I'm sorry to hear that your TV service hasn't been working for you.  I am happy to help check out what's happening for you.

 

Can you please let me know if you're still experiencing the box rebooting today?  

 

I have carried out some initial checks, and signal/power level wise all looks fine from here.  I have checked to see if there's anything in your area and at present there isn't.  

 

If the fault is still present, let me know and I'll get this sorted for you.

 

I look forward to your reply. Smiley Happy


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