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319 error always with 3D World of Warcraft

Every day, for the past 2 weeks I have attempted to watch World of Warcraft in 3D.

Every time, I get a 319 error message.  I've picked other 3D movies at random, they do not work either.

But, if I select to watch "normal" movies, they work fine.

I've shutdown, restarted, both router and TiVo box.  I've disconnected all laptop/tablet devices from wifi (just incase that had any impact).  Still no joy.  I even did the online "test" (which looks to just be a glorified "switch it off and back on again", which I've done multiple times)

Can anyone tell me why? or if you've had these problems (and how you resolved it).

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Forum Team (Retired) BenD_H
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Re: 319 error always with 3D World of Warcraft

Hi Tonypigram,


Thank you for your time and posting your message for the first time, I would like to help. 


I have been looking into the services in the home and whilst I was not able to find a detectable fault on the TV side, your broadband services will need an engineer. 


If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy


Speak to you soon and welcome into the Community Smiley Happy


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