Check your system status messages and you may find the same as me that there is a known fault regarding the 319 errors and due to be fixed 18:00 on 14th. Just note that this was originally 10:00 on the 10th so a moving goalpost for sure. I had been experiencing these 319 errors when the Paralympics were on as reported several things so glad it has taken them a month or more to finally get round to sorting it. I guess a certain amount of people reporting it finally triggers a fault as I just got fobbed off.
Welcome back and thank you for posting your message, I'm sorry to read that there is an issue resulting in that error message in the home.
I have been looking into the account and whilst I can see that as of now the TiVo is showing some healthy signs, there is a detectable issue on any broadband you may have in the home.
I would like to have an engineer come out and take a look at this to see if there's something we can assist with in the meantime. If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope