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Activity in Broadband

i don't have internet

hi i can't say i'm fine i'm having problems with this internet again it stops all the time it's so annoying the interesting thing is that a few months ago we had the same problem i complained to the company with phone calls it didn't work the clouds ...

Hub 5 flashing red

Hub 5 flashing red randomly half an hour ago and is ongoing flashing red.Wifi was working perfectly fine then suddenly its not working anymore

Iqbal7 by Joining in
  • 58 Views
  • 2 replies
  • 0 kudos

Missing emails (again) - blueyonder.co.uk address

I only post here when there are issues with the VM mail services - and there have been no issues for the past couple of years! I have noticed the number of email I receive has decreased.  It was a daily digest email from Finextra that first brought t...

3_g by On our wavelength
  • 168 Views
  • 5 replies
  • 0 kudos

Can't connect to Hub via App or online.

I paused the WiFi to my daughter's laptop yesterday through the app. Then discovered I couldn't unpause it through app. So I tried to sign into Hub 4 online but all I get is a blank white page. The app won't connect to Hub any more either, says it ca...

Move Virgin router upstairs

Hello,Is it possible to be put in touch with someone who can book an engineer visit to have my Hub 3 moved upstairs? I'm aware there is a fee associated with this and I'm happy to pay it.Best regards,L

Conwell by Joining in
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  • 0 replies
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Resolved! white pod not pairing

After a month of interrupted wifi and internet, we finally have had an engineer out to sort out external cabling and he also supplied a new hub 5 (after 1st replacement hub didnt work properly either) Our problem is now the white pod will not pair, j...