on 30-01-2013 00:14
Suffering terible lag spikes to EU West League of Legends servers in the evening, the in-game lag meter shows anywhere from 150ms to 300+ ms. Game is unplayable...
Have a BT Broadband in the house, and when I test using that connection the game reports a stable 40ms...
on 03-02-2013 10:51
I am sorry to hear your suffering lag spikes with our broadband service.
Your last log in was from an IP address which doesn't relate to a Virgin Media account, and your sign-up email address is also non-Virgin Media. Consequently I am unable to identify your account. I have sent you a PM regarding this.
We'll be happy to investigate this for you once we have received your reply.
on 03-02-2013 14:25