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V6

For all V6 box & service questions

512 Posts

TiVo

For all TiVo service and TiVo box questions

284 Posts

TV on the go

For Virgin TV Go, TV Control, and other mobile TV apps

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Stream

For all questions related to our Stream box

343 Posts

Activity in TV

How do I get the 360 mini box?

SpoilerHello, my upgraded hub is now online and the existing TV box no longer works. I got a remote with the hub but no '360 Mini box'. Who should i call?  Are VM waiting to get my old hub back before sending me the 360 mini box?Hello, my upgraded hu...

4OD / Channel 4 App 4100-RENDER-FAILED

Hi everyone,Been having this error when using the Channel 4 app via my Virgin 360 Box.A program will start or resume playing, and then it can be less than a minute or up to 10 minutes before the screen goes black and it says"Well this is embarrasing....

wooj by Just joined
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  • 4 replies
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Loss of facilities in the Apps menu

I upgraded to TV360 a couple of months ago. All was fine at first, although the transition from v6 was initially difficult. However, I presume since the software update recently, I can no longer access any of the Apps in the Apps menu. So no BBC iPla...

TTECWAF by Tuning in
  • 29 Views
  • 1 replies
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Updated to TV 360 shows and wish list gone

If they don’t correct this I will leave them when my contact is ended. For me, generally nothing to watch. All my shows and Wish List gone. Sickening…     [MOD EDIT: Post split to create own thread]

TV Go keeps failing

I can't watch TNT on my laptop for longer than five minutes without having to refresh because of getting a 1001 error code.  Screenshot attached.  Never had a problem before.  Please solve! 

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Jon25 by Joining in
  • 346 Views
  • 11 replies
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Virgin Go app on Apple TV 4K box

Hi all,Recently saw that the Virgin Go is available to download on an Apple TV - I have the current 4K box. This is very welcome to me, as I prefer to use Apple TV to stream than the Virgin TV box that is clunky and slow, with the Apple TV box so wel...

JLD123 by Joining in
  • 176 Views
  • 5 replies
  • 0 kudos

Cs2200 code

Need some help on this CS2200 error on one of my TV boxes Due to issues i am having with emails with virgin i really do not want to call the awful customer service line anymore I get this error message on all of the main box. Done the normal checks. ...

Robtow by Joining in
  • 67 Views
  • 1 replies
  • 0 kudos