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HDMI CEC on a Virgin V6 box

I’m busy upgrading my Mum’s TV setup (planning, anyway). Now she’s old and I want to keep things real simple. I’ve established that the new TV will turn its soundbar on and off - check! But as for her Virgin TV box(which I believe is still a V6); wil...

Re: Stream / My Flex Plan Issue

Hi, I am also receiving the same issue regarding flex and getting the same error as above however I have tried on different browsers, devices and networks and getting the same issue so not able to add any of my subscriptions to flex

Virgin Go app subtitles always on

Since the last update, the Virgin TV Go app always opens up with subtitles on. I’ve even set subtitles to be off in the main app settings, but they still appear.They can be turned off using the setting at the top right of the screen when watching a c...

360 Box Nightmare

Hello, set up the 360 box yesterday which took far too many hours to do. These are the current issues I could not resolve:'connection problems CS9006' 'channel failed CS2004' 'Recording failed due to signal loss' Could not watch any programmes live o...

Streaming on 360 box

I'm having problems with streaming anything on my 360 box. Anytime I try to stream - Netflix, iPlayer, Disney Plus, anything like that - it will work for between 10 and 20 minutes but will then just stop. I can stream ok on the apps on my TV itself, ...

Error: Sorry we can't play this at the moment 0

I am setting up a new windows 11 laptop and installed Virgin TV Go using Edge. I login and was prompted to replace an existing device. I removed an old windows 10 device and added the new laptop. When I try to play any channel I get the sound of the ...

Resolved! Changing to infra red control?

I have recently purchase a basic simple remote control because the one provided is far too complicated and quick to respond to button actions is now difficult for my wife to operate. I have tried and tried to "pair" my box with the new remote with g...

365 box problem

When I go to my 365 recordings and select 'all' my remote will not allow me to scroll anywhere neither up or down. If I don't select 'all' I can scroll to any recording picture. I have another 365 box which is working normally.I have tried recycli...

Resolved! Lost all channels on one box

HiI've turned on our box in the kitchen and it has lost all channels and wants us to subscribe to different services.Earlier on in the day I installed a new V6 360 box in the living room and that is working fine. Could this have done something?

Usyk Fight not working

I’ve paid for the fight, it says orders but when I select watch now I just get a blank screen. any ideas?!

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