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V6

For all V6 box & service questions

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TV on the go

For Virgin TV Go, TV Control, and other mobile TV apps

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Activity in TV

Any future plans for multiroom stream?

Hi there I just took out services again with virgin im in a XGS-PON area so no coax. I took a stream box with my package and as I understand it its 1 per household. The question is does anyone know if there's any future plans to change this. Surely t...

Drefsab by On our wavelength
  • 380 Views
  • 14 replies
  • 0 kudos

Stream is really not good enough

OK, so the stream puck arrived. It's like going back ten years in terms of quality. Unless I'm mistaken, there's no way to watch from start unless it's BBC which jumps to the iPlayer, or itv channels that go to itv X. On sky stream when you select a ...

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EAB2021 by On our wavelength
  • 208 Views
  • 5 replies
  • 0 kudos

Netflix won’t load

Our Netflix app won’t load. We just get the logo and then a black empty screen. it worked fine and we’ve already tried restoring factory settings but same issue. No connection issues as we’ve tested this via Netflix error menu that loaded. Netflix wo...

Text no. in booklet not working 80011

TV360 TO 80011 [MOD EDIT: Personal info removed] OLIVER 99846 CAN I ALSO ADD WE HAD THIS TECHNICIAN TODAY.HE DID A FANTASTIC JOB AND WAS VERY HELPFULL.10 OUT OF 10.PLEASE PASS IT ON OR GIVE THIS GUY A BONUS!

NICK7267 by Just joined
  • 4 Views
  • 0 replies
  • 0 kudos

Reregister an existing device

My Virgin Go app keeps asking my phone to reregister it as a device. It is clearly a big problem as so many users are saying the same thing but there seems to be no helpful answers to fix this!