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Registered: 3 weeks ago
Message 1 of 2 (89 Views)


For over a week now my Internet connection keeps failing. It shows no WAN ip address, as that comes from virgin I can't do anything. A reboot doesn't work, factory default worked for 24 hours then the issue comes back. My LAN connections either wireless or wired are fine. Test speeds show I'm now only getting a pathetic 1.6Mb download speed, not good enough in this day and age.
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Registered: ‎08-06-2010
Message 2 of 2 (86 Views)


Would need to check the signal levels if could go to clicking router status top right [no need to login] and if could copy/paste the downstream, upstream, network log, don't worry about the formatting we can easily read it..
If could copy/paste when it is and not working might be clearer what is happening, it would be around a week for the forum admin to check, or could call support via 151 / 0345 454 1111
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