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Slow speed

OK after a 30 min. Conversion on the phone to virgin tech team telling me the usage in my area is at 99%, telling me that everyone downloading at at there full speed 100Mb or 200Mb is restricting my speeds to less then 6Mb download but 6+ upload . **bleep** is wrong with you. Why take customers money on broken promises if you can't deliver. Currently paying for 100Mb connection and getting.
Check out my Ookla Speedtest result. What's your speed?

Come December when my contract is up, I'm gone, 52quid a month you lost from this house hold!
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Re: Slow speed

2morrow go on the chat and try and get a Goodwill Credit due to high utilization Power(dBmV) SNR(dB) this is what this is

Using VIVID 350 Optical Fibre, Player TV, Talk Weekends

Just another VM user trying to help out so my answers may be wrong.
If you do like my answer please mark it as helpful; it may help others
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