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geoff2015
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sky devices

After recently upgrading to windows 10 (I know stupid me I didn't read the forums before doing so) I have had issues logging into sky and getting it to play,

I have 2 laptops connected on my account. I ended up downloading firefox on my main laptop, as this was the only browser the sky page was accepting but it kept saying I had reached my device limit. As I hadnt named the devices in the sky devices page I took a shot and deleted one but lo and behold it was the wrong one, ended up deleting the other and managed to get my main laptop registered and working, Is it possible to get the device limit reset so I can add on my other PC as while this one works for the virgin channels its not working on the Sky channels

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Re: sky devices

Hi geoff2015

 

Thanks for posting on the community

 

Sorry to hear that Sky is not working on one of your laptops.

 

I've checked your Sky account and I can see that you have one device change available. You should now be able to register the laptop through the Sky website.

 

Let me know if this works for you

Sam

 

P.S. Don't forget to name the devices Smiley Happy


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