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kevinRaymond
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re-register device again...

Had to re-register my computer yesterday and today tried to watch football and I need to register the device again - which I obviously can't do 'cos I had to do it yesterday! What is going on with TV Anywhere?

 

Re-post as posted in wrong forum!

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Re: re-register device again...

Hi kevinRaymond

 

Thanks for posting on the community

 

Sorry to hear that your unable to watch Sky Sports.

 

When you sign into your account, there are 2 different sections under My Profile. Device Settings is for the registration for TV Anywhere and Sky Movies & Sky Sports is for registering for Sky apps. They come with 2 slots in each section with one device change available. If there has been an upgrade to a browser/OS this will make the apps think the device is new and requires a re-registration. If TV Anywhere is working, in your account go to Sky Movies & Sky Sports, remove the device in question, go back into Sky Sports then register the device.

 

Hopefully this will work for you

Sam


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