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device regitration on tv anywhere

my Samsung s5 wont work on tv anywhere the only difference from before is the graphic on the left shows a laptop and not a phone had this trouble before with an ipad and had to chamge the graphic but cnat remember how to do it pls help


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Re: device regitration on tv anywhere

Hi Steve5870

Welcome to the community and thanks for posting.

I am sorry to read that you're unable to use TV Anywhere on your Samsung S5.

From what I think the issue is from what you have mentioned. Is when you log into your TV Anywhere account and go to Device Settings under My Profile, the registration for the Samsung S5 is showing as a laptop rather than a phone. I hope that is right.

If so you will need to remove the device from the list, then to register you need to go into the TV Anywhere app on the Samsung S5, select a stream-able channel for the prompt of registration.

I hope this works for you, if this issue is different by all means let me know.

Let me know how you get on


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