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Windows 10 upgrade - can't register device

I updated Windows 10 today and now can no longer watch TV online. I have seen this happen before so I deleted the device registration and re-registered it but it still says that it isn't registered and now won't let me try again until 1 March! Why does a Windows update break the registration, and why wasn't I able to re-register?  

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Re: Windows 10 upgrade - can't register device

Hi aperrott, 


Welcome to the forums and thanks for your post. It's great to see a new face in the crowd. 


Whenever you update any OS you would need to re-register the device. The reason you are having an issue re-registering your device is because you have no changes left to be able to re-add it. 


I have gone into the account and added a device change to your account so if you try re-registering now it should work. 


Let me know if you have any further issues. 



Forum Team

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