Menu
Reply
  • 1
  • 0
  • 0
aperrott
Just joined
55 Views
Message 1 of 2
Flag for a moderator

Windows 10 upgrade - can't register device

I updated Windows 10 today and now can no longer watch TV online. I have seen this happen before so I deleted the device registration and re-registered it but it still says that it isn't registered and now won't let me try again until 1 March! Why does a Windows update break the registration, and why wasn't I able to re-register?  

0 Kudos
  • 20.95K
  • 770
  • 1.56K
Forum Team
Forum Team
28 Views
Message 2 of 2
Flag for a moderator

Re: Windows 10 upgrade - can't register device

Hi aperrott, 

 

Welcome to the forums and thanks for your post. It's great to see a new face in the crowd. 

 

Whenever you update any OS you would need to re-register the device. The reason you are having an issue re-registering your device is because you have no changes left to be able to re-add it. 

 

I have gone into the account and added a device change to your account so if you try re-registering now it should work. 

 

Let me know if you have any further issues. 

 

Thanks, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos