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Mark_thorpe
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Why when registering my 2nd device

Why does it keep saying device limit reached and not letting me use my iPad that I registered today even tho I had 1 device to register.
Exactly the same happens last month when I had 1 device I could change it lets me register the iPad but won't let me watch sports or movies.
But my iPhone will..
This is becoming a joke
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Forum Team
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Re: Why when registering my 2nd device

Hi Mark_thorpe,

 

Thanks for your post on the Forum. Sorry to hear that you've been having a problem getting your iPad working with the Sky apps via the TV Anywhere service.

 

I've checked this on the main server and have added another device change onto your account. Please remove the device you don't want to use from the Sky Sports and Sky Movies app and then register your iPad. 

 

For further help and information on device registration for the Sky apps, please see Device management for the Sky Movies and Sky Sports apps and website from our Help & Support pages.

 

Please let me know how you get on with this.

 

Kind regards,


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